Shipping policy
Shipping Policy
At Optix One, we are dedicated to delivering your optical products in a timely and secure manner. Below you will find detailed information regarding our shipping policies and procedures.
Processing Time: Orders are typically processed within 5-7 business days. Processing time may vary during peak seasons or promotional events. Please note that orders placed on weekends or holidays will be processed the following business day.
Shipping Charges: Shipping fees are calculated based on the weight of the items, the shipping method selected, and the delivery destination. You can review the estimated shipping cost at checkout before finalizing your purchase.
Free Shipping: We offer free standard shipping on orders over 6,000 PKR. This applies to locations inside Pakistan.
Order Tracking: Once your order is dispatched, you will receive a shipment confirmation email with a tracking number. You can use this number to track your package's journey to your doorstep.
Customer Service: Our team is here to ensure that your shopping experience is seamless from the moment you place your order until it arrives at your doorstep. If you have any questions or concerns about your order or shipping, please don't hesitate to contact us at 0321 6868666.
Thank you for choosing Optix One. We look forward to serving your optical needs with speed, care, and excellence!